Facilitating global business through a single connection

Pagero at a glance

Pagero develops a cloud-based, automated global communications network that enables business to send, receive and handle documents in the purchase-to-pay, order-to-cash, and logistics-to-pay processes, ensuring compliance with local regulatory and reporting requirements. The company is a global leader operating in a growing market supported by digitalization, ESG, and regulatory tailwinds. Pagero has customers in 140+ countries, low churn, more than 5m transactions per month, and a network that reaches 12m+ companies.

Year acquired

2016

Sector

SaaS, Compliance

Revenue

EUR 53 m

Location

Sweden

Employees

711

Investment themes

Tech-Enabled Transformation

Key developments in 2022

2022 was a strong year for Pagero. Organic ARR growth was 27% (vs 17% 2021), churn was <2%, and its customer base exceeded 80k businesses. Moreover, the partnership ecosystem continued to develop, with revenues from partners growing 93% YoY. Pagero continued to expand its global footprint as ever more countries introduce e-invoicing and reporting mandates.

The challenges we face

The product improves business regulatory compliance and helps reduce the VAT gap and increases tax recovery and thus benefits governments worldwide. Moreover, it improves efficiency by automating global format and standards translations and by eliminating errors and busywork in important sectors, e.g., the healthcare and the public sector, where Pagero has a large customer base. This also helps reduce the environmental footprint by reducing paper use.

0%

of expected VAT revenue lost due to noncompliance across the EU 271 amounting to EUR 134 bn in 2019

0%

of companies in 2025 expected to be forced to only use e-invoices

How does Pagero help?

Reality today

Corporates struggle to meet compliance regulations due to a lack of a standardized process for business communications, leading to a widened VAT gap.

Pagero approach

Pagero automates business transactions between stakeholders to ensure compliance regulations are met across markets.

Aspirational future

Non-compliance and VAT loss is mitigated and efficiencies in transactions are realized, benefitting the government and the environment.

Who is impacted?

Civilians benefit as the VAT gap is diminished, generating more resources for governments. Emerging economies benefit disproportionately from expanded financial infrastructure. The planet benefits from minimizing the carbon footprint of financial transactions.

What are the impact considerations?

Additionality

Pagero enables corporate stakeholders to comply with regulations across markets and minimize the VAT gap.

Risks

Impact is less clear if Pagero primarily works in markets where the VAT gap is meaningfully more present.

SDG alignments

SDG 12
SDG 16

KPI reporting

Revenue (SEKm)

2022:
+0%
51
2021:
40
2020:
31

Client accounts in pagero network (k)

2022:
+0%
86k
2021:
79k
2020:
50k

Trees saved

2022:
+0%
234
2021:
194
2020:
174

Number of markets

2022:
+0%
145
2021:
140
2020:
130