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Enabling digital compliance

Documaster at a glance

Documaster is a Norwegian digital records management company with core competencies in digitization, compliant document management, and cloud-based archiving of valuable data primarily for the public sector. The company offers solutions that enable organizations to document, process, preserve, and easily access data through a system-agnostic archiving core that is compliant with EU and local regulations.

Year acquired
2017
Sector
SaaS, Big Data, Records Management
Revenue
EUR 12m
Location
Norway
Employees
156
Investment theme
Tech-Enabled Transformation

Key developments in 2023

2023 was for a transitional year for Documaster. The company changed management team by replacing the CEO & CFO, and a new independent chairperson into the Board of Directors. Furthermore, it acquired the Holland-based public archiving business DE REE Archiefsystemen in April. Since then, Documaster has focused on operational efficiencies and margin improvement while reducing its workforce from 150 to 100 employees and delivering 15% growth in all business areas. The company has achieved a sustainable cash-flow positive run-rate.

What are the challenges Documaster addresses

  • ~ 20%

    of data breaches involve data mishandling

  • USD4.24m

    reported as the average cost of a data breach globally

How does Documaster help?

Reality today

Public and private sector organizations suffer data breaches and loss due to outdated information management systems.

Insufficient data management is a source of great loss for business and society. Unless information is properly digitally archived and processed, public and private organizations can suffer from data privacy issues, transparency challenges and inefficiency.

Documaster approach

Documaster’s digital management and cloud-based solutions strengthen the ability of users to easily access, store, and find critical documents and data.

Aspirational future

Aim to be the leading public sector provider of archive and document management solutions in Northern Europe, enabling our customers to store their valuable documentation compliantly while also allowing them to organize and access it easily and efficiently.

Who is impacted?

Society benefit as data breaches are prevented and personal data is protected. Furthermore, organizations can ensure regulatory compliance, strengthen democracies, security, and transparency, and minimize the very severe risks of data loss.

Contribution

Documaster contributes to increased security of documentation management and enables its customers to comply with regulatory requirements that aim to protect personal data and prevent data loss.

Risks

Documaster handles public-, sensitive-, secure and secret data across several sectors and tiers of governmental agencies will need to continue to invest in bolstering its capabilities to avoid breaches.

SDG alignments

  • Economic growth
  • Peace and justice

KPI reporting

Revenue (EURm)

Change from '22-'23: 15%

2023
12
2022
10
2021
7

Data sources per customer

Target 2030: 10

Change from '22-'23: 42%

2023
3.7
2022
2.6
2023
2.4

This KPI tracks the average number of different data sources customers integrate by using Documaster’s platform.

Governmental organizations compliant with Noark 5

Change from '22-'23: 9%

2023
378
2022
346
2021
330

Measures the number of governmental organizations that have achieved compliance with the demanding Noark 5 standard using Documaster’s solutions.

Document size (TB)

Change from '22-'23: 24%

2023
854.8
2022
690.6
2021
552.4

The total volume, in terabytes, of all documents managed by customers using Documaster’s services.