EcoOnline at a glance
EcoOnline is a HSEQ provider of SaaS solutions for chemical management and occupational safety, helping businesses in the Nordics, UK and Ireland to comply with complex regulations and ensuring a safe workplace for workers across sectors, company size, and geographies. By year-end 2020, the company had approximately 6 500 customers, where more than 80% of revenues are recurring with low churn. The company has built a strong position as the market leader in the Nordics and Ireland and has the ambition to become a holistic HSEQ software provider at a Pan- European scale.
Key developments in 2020
EcoOnline increased revenues through various organic initiatives and the acquisition of Airsweb, a UK-based leading provider of premium Environmental, Health and Safety (EHS) software to large enterprise customers. With an enhanced product offering and strengthened position in the UK, EcoOnline is set for further expansion into new geographic markets and product segments, continuing the trajectory of historic 33% organic ARR growth (2018-2020)
The challenges we face
A substantial share of companies with exposure to chemicals in the workplace fail to comply with EU legislation. This means that employees and communities may be exposed to various types of substances that are harmful to human health and/or to the environment. Occupational health and safety are moving into the spotlight, as regulatory requirements, environmental concerns, and production standards such as ISO certification, take hold. Although aware of the risks, many companies find it difficult and costly to ensure compliance.
For public and private sector employers, that means a growing need to manage health and environmental responsibilities in the workplace, proactively and comprehensively. Within this field, chemicals management in particular stands out as an important area of competence required.
What is the outcome?
EcoOnline contributes to good health and well-being (SDG 3) by facilitating a safer workplace through control and handling of chemicals and incidents. Handling chemicals correctly also reduces the negative environmental impact of hazardous emissions (SDG 12). By combining high-end technology (like AI and machine learning) with the flexibility that lies in user-experience design, EcoOnline delivers a user-friendly tool tailored to fit every need in the market. The EcoOnline Platform delivers a flexible offering for all segments and markets where the customer can grow organically within a system of a wide variety of applications and services with similar design and build. The outcome is increased employee engagement and productivity (SDG 8).
Who are the stakeholders?
EcoOnline's safety and chemical management solutions help companies in the Nordics, UK and Ireland by providing safer working conditions for its employees and reducing the negative impact on the environment.
How big is the effect, and does it last?
With low churn and a growing customer base (6 500 customers in 2020), EcoOnline was able to conduct millions of risk assessments in 2020. Risk assessments minimize the potential of workplace injuries, illnesses and accidents occurring by reviewing and recommending control measures. Furthermore, knowledge and education are key to create a sustainable, safe, and healthy working environment. By offering a complete educational platform, from classic classroom courses to events, seminars, and webinars, EcoOnline has contributed to build and increase employee engagement through knowledge.
If EcoOnline didn’t exist…
The company has an unmatched position in the Nordics; 20 years of history, strong local knowledge, and efforts in R&D have resulted in multiple benefits for companies, their employees and local environment, that potentially would not have otherwise been present if it were not for EcoOnline. In that case, that would imply higher costs and less efficient and unsafe workplaces not compliant with regulations.
Impact risk: what can go wrong?
Risks of EcoOnline not delivering the desired impact include less usage of the platform, stagnating growth in new customers, technological complications, and loss of local know-how. These risks are underpinned by the strong link between operational success and impact.