What is the outcome

myneva offers software for social care providers and caregivers that allows them to spend less time and resources with administrative and organizational work and focus on improving care recipient quality of life and patient outcomes. The products also improve patient outcomes and patient handling through schedule optimization and ensuring the right medicine to the right patients at the right time.

Who are the stakeholders

myneva currently offers its solutions in six countries in Europe, benefitting social care provider organizations, caregivers, and care recipients and patients along with their families . Its solutions include admin, care documentation, billing, scheduling, home emergency call services, quality management, safe communication, and employee satisfaction monitoring. The solutions all contribute to improved speed, efficiency, security, and time management across the customer organizations. The benefits for care recipients and patients are better quality of care and more time and attention from caregivers.

How big is the effect, and does it last?

In 2020, myneva’s software was in use in over 2,000 care provider customers across six geographies in Europe. The software modules together cater for over 28 features which can be digitalized and processed through myneva.

If myneva didn’t exist…

Without myneva many of the admin and organizational topics would require manual input and processing which would eat into the time each caregiver can allocate to patients and also increase personnel expenses at their end customers, ultimately leading to more expensive and inefficient care provision for our society. Furthermore, solutions within e.g. quality control and safe communication also help minimize risks and potential health and safety issues.

Impact risk: what can go wrong

myneva manages very sensitive personal data and health records, which is dealt with through strict routines and strong data protection.