Enabling digital compliance

Documaster at a glance

Documaster is a Norwegian digital information management company with core competence in digitization, compliant information management, and cloud-based archiving of valuable data. The company offers solutions that enable organizations to capture, process, preserve, and easily access data through a system-agnostic archiving core that is compliant with EU and local regulations. Documaster was founded in 2014 after several years of product development, together with the incubator Norselab.

Year acquired

2016

Sector

SaaS, Records Management, Big Data

Revenue

EUR 10 m

Location

Norway

Employees

110

Investment themes

Tech-Enabled Transformation

Key developments in 2022

2022 was an eventful year for Documaster characterized by the successful development and integration work done with Comprima (Documaster Sweden), efficiency work on customer delivery and product development, and continued growth across all business units.

The challenges we face

The recovery effort has cost the UK taxpayers over GBP 2.2m, with potentially life endangering diagnosis errors and delays. The 2019 Verizon Data Breach Investigations Report found that of 17,310 data incidents, nearly 20% were related to data loss, the second highest category after Denial of Service attacks.

Insufficient data management is a potential source of great loss for business and society. Unless information is properly digitally archived and processed, public and private organizations will suffer from data privacy issues, corruption, threats to democratic processes and inefficiency. For example, between 2011 and 2016 the NHS lost 500 000 pieces of patient data (including blood tests and diagnoses) due to improper storage¹. The recovery effort cost UK taxpayers over GBP 2.2m, with potentially life-threatening diagnosis errors and delays.

~0%

of data breaches involve data mishandling

How does Documaster help?

Reality today

Public and private sector organizations suffer data breaches and loss due to outdated information management systems.

Documaster approach

Documaster’s digital management and cloud-based solutions strengthen the ability of users to easily access as well as prevent the breach of sensitive data.

Aspirational future

Public and private sector organizations are better able to protect sensitive data, enabling more efficient operations and stakeholder outcomes.

Who is impacted?

Civilians benefit as data breaches are prevented and personal data is protected. Civilians and institutions in emerging economies may experience outsized positive impact given disproportionate vulnerability. Furthermore, organizations can ensure regulatory compliance, strengthen democracies, security, and transparency, and minimize the very severe risks of data loss.

What are the impact considerations?

Additionality

Documaster increases the security of information management and the likelihood that stakeholders comply with the law.

Risks

Documaster handles sensitive data across several sectors and will need to continue to invest in bolstering its capabilities to avoid breaches.

SDG alignments

SDG 8
SDG 16

KPI reporting

Revenue (EURm)

2022:
+0%
8m
2021:
6m
2020:
3m

Municipalties and public organizations compliant with Noark 5

2022:
+0%
417
2021:
375
2020:
210

Document size (TB)

2022:
+0%
50
2021:
37
2020:
11

Data sources per customer

2022:
+0%
2.6
2021:
2.4
2020:
2.2